Question 1

Can I source my complete packaging set through one team?

Accepted Answer

Yes. Our range covers boxes, pouches, plastic, glass and metal containers, labels, protective inserts, mailers, shopping bags, and printed collateral. One team coordinates component specifications, samples, production, quality checks, and shipment planning. Share your full component list so we can confirm the scope for your project.

Question 2

What information do you need for an accurate quote?

Accepted Answer

Product type, size, material preference, quantity, printing colors, finish options, and target market. The clearer the specs, the faster and more comparable the quotation.

Question 3

How fast will I get a quote?

Accepted Answer

We aim to reply within one business day (GMT+8). A detailed quotation may take longer for new tooling, incomplete specifications, or multi-SKU projects; we confirm the next steps in our reply.

Question 4

Can you send me a general price list?

Accepted Answer

Packaging pricing depends heavily on size, material, and quantity—so we quote per project. Share your specs and we will show you exactly where the cost goes.

Question 5

Do you work with small or growing brands?

Accepted Answer

Yes. We support trial orders and market testing, and we will recommend the most cost-effective MOQ for your stage instead of pushing volume.

Question 6

How can you supply paper, flexible, plastic, and glass packaging all at once? Are you a trading company?

Accepted Answer

We are a packaging manufacturing group. We own and operate our paper printing and flexible packaging plants in Guangzhou, with equity partnerships in specialized plastic, glass, and metal container factories across the Pearl River Delta. Our headquarters coordinates engineering, color standards, QC, and shipment consolidation. Bulk purchasing and combined shipments help reduce total landed cost; the saving depends on your product mix, volume, and destination and is assessed in your quotation.

Question 7

Do you offer samples?

Accepted Answer

Yes. Stock samples are available for quality checks, and custom prototypes are produced after your artwork and dieline are confirmed.

Question 8

Are samples free?

Accepted Answer

Availability and charges depend on the sample. We confirm stock sample costs, courier charges, custom prototype fees, and any credit against a production order before you proceed.

Question 9

What is your MOQ?

Accepted Answer

MOQ depends on packaging type, size, material structure, and printing. Share your specs and we will recommend the most cost-effective MOQ for your project.

Question 10

Can I place a trial order before committing to volume?

Accepted Answer

Trial orders can be reviewed against your packaging type and specification. Minimum quantities depend on materials, tooling, print process, and setup costs.

Question 11

How long does production take?

Accepted Answer

Production timing is confirmed per order after the structure, materials, quantity, artwork, and tooling have been reviewed. New molds and complex finishes may require additional development time.

Question 12

How do you ensure quality consistency for repeat orders?

Accepted Answer

Approved specifications, retained references, agreed QC checkpoints, and batch records support repeat-order consistency. Inspection scope and reporting requirements are confirmed with the order.

Question 13

Can I arrange third-party inspection?

Accepted Answer

Yes. We can coordinate your nominated inspector with the relevant production facility. Confirm inspection scope, access, timing, and costs before booking.

Question 14

Can you support eco-friendly options?

Accepted Answer

We can review recycled-content, paper-based, and mono-material options where they meet the performance requirements. Recyclability and other environmental claims depend on the complete pack, supporting documentation, and local collection or disposal conditions.

Question 15

Which payment methods do you accept?

Accepted Answer

T/T and L/C options are reviewed per order. Deposit amounts, balance dates, bank charges, and any L/C requirements are confirmed in the written quotation and proforma invoice.

Question 16

Which trade terms do you support?

Accepted Answer

EXW, FOB, CIF, and DDP options are reviewed for the shipment and destination. The quotation specifies the agreed term, named place, and included services.

Question 17

Can you ship to an Amazon FBA warehouse?

Accepted Answer

We can review FBA labeling, carton marking, and delivery requirements using the instructions you provide. Confirm the destination, booking responsibilities, and service scope before shipment.

Question 18

Do you ship door-to-door?

Accepted Answer

Door delivery can be reviewed for your destination. Freight, customs clearance, duties, taxes, and delivery responsibilities are confirmed in the quotation.

Question 19

Can you develop packaging for my product without a finished design?

Accepted Answer

Yes. Start with your product, photos or a reference sample, dimensions, intended use, and target budget. We help develop the packaging structure, select materials, coordinate components, and review prototypes with you. Development scope, tooling, sample costs, and testing requirements are agreed before work begins.

Question 20

What file formats do you accept for artwork?

Accepted Answer

Common formats include AI / PDF / PSD. We provide dielines and templates if needed.

Question 21

Will you sign an NDA before I share my designs?

Accepted Answer

Yes—we are happy to sign your NDA, or provide our standard confidentiality agreement, before receiving any files.

Question 22

Who owns the design and dieline?

Accepted Answer

Your supplied artwork and trademarks remain yours. Ownership and usage rights for newly developed dielines, molds, and tooling are agreed in the project contract before development begins.

Foire Aux Questions

Ordering & Quotes

Samples & MOQ

Production & Quality

Shipping & Payment

Design & IP Protection

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